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Incompetent and Decieving Customer Service at UGG Online



Ordered one pair of Coty/BLK (in stock) shoes online but received a pair of with Leopard Print (how do you screw that up?). Called to to see what happened, S (NJ) said it was a mistake so I should just send it back with the USPS label then UGG will ship the correct one...
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Diamond Bar, California


Product

Ugg Customer Care



#898703

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Ugg - Non US customers beware - faulty items and bad customer service




Ugg - Non US customers beware - faulty items and bad customer service


Ugg - Non US customers beware - faulty items and bad customer service


I am in Australia and thought purchasing shoes from a website http://www.uggaustralia.co (not the .com site) would be safe and that the free shipping on returns would be honoured. I didn't notice the site had redirected to http://www.ugg.com. until I was checking out and noticed...
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1.0

Perth, Western Australia


Product

Ugg 1011220 Sneakers


I didn't like


  • Customer service




#834284

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Ugg - Bootsshop is a Ripoff



I placed an order for two pair of Uggs boots early November from the above company. Got an email saying their website got screwed up so they needed to confirm my order so they could ship. I confirmed my order and my address immediately. Needless to say, I never...
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Anonymous



ugg boots nordstrom

Nice post! GA is also my biggest earning. However, it’s not a much.



Anonymous



ugg boots nordstrom

Nice post! GA is also my biggest earning. However, it’s not a much.



Bellmore, New York


Product

Ugg Boots



#224399

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Ugg boot clearance . com



Do not order UGG boots from the UK. they will take money and never ship your boots.I ordered boots from uggboots clearance .com and they took my money and gave me a run around that the order was returned to them damaged and they would resend and I never got anything. I...
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Anonymous



Anonymous

The same thing happened to me. They advertise on fb. They blocked me from comments and messaging. So there's no way to get a response from these thieves..ppl be careful.



Albany, New York


Product

Ugg Boots



#223123

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Ugg - I purchased a pair of boots and no response



I purchased from the loveboots99.com for $82.00 on a pair of classic short chesnut ugg boots. I had to sign up and get a password after I used my credit card....so I went to my email and they never did send a password to get into my account and see the transaction I...
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Anonymous



ugg boots nordstrom

Nice post! GA is also my biggest earning. However, it’s not a much.



Anonymous



ugg boots nordstrom

Nice post! GA is also my biggest earning. However, it’s not a much.



Dayton, Ohio


Product

Ugg Boots



#218956

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5th street outlet never recieved ugg boots



I ordered two pair of ugg boots for $209 they were having special. Never recieved boots and they charged my credit card. They claim boots were being shipped. They have no phone number to contact them only email. this company is fraudulent. I ordered boots on December...
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Anonymous



Nicky

I ordered uggs from uggs outlet. On cradit card statement was another name Deckers inc. I had never recieved my order. I e-mailed then but no respond. Only when I filled dispu...



Anonymous



Angry Kelly

You\'re all *** for buying shoes with such a *** name. HAHAHAHAHA!!!!!! :zzz



Reston, Virginia




#213178

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Ugg - Overcharged on credit card, nothing resolved.



I order boots on Dec 4th. Finally arrived Dec.21st. The total amount was supposed to be $72.00. My credit card was charged $97.00! No phone number to call, must e-mail. I asked for a return address so I could ship them back, but they refused, said they could not...
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Washington, Louisiana




#212679

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Ugg/Bootshop.com/newsheepskinboots.com


Ordered 72.00 Ugg boots on line 12-09-10. Didn't know the 25.04 shipping cost till after I submitted the order...and they don't even give you a choice as to how you want them shipped. 97.04 was removed from my account